Privacy Policy

Last Updated: 3/29/2025

1. Introduction

At Solenvo3D ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our 3D reconstruction services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of information:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • User Content: Images and other content you upload for 3D reconstruction.
  • Communications: When you contact us, we collect the information you provide in your communications.
  • Payment Information: If you make a purchase, our payment processors collect your payment information.

2.2 Information We Collect Automatically

When you access or use our Services, we may automatically collect:

  • Device Information: Information about your device, including IP address, browser type, and operating system.
  • Usage Information: Information about how you use our Services, including the pages you visit and the actions you take.
  • Location Information: General location information derived from your IP address.
  • Cookies and Similar Technologies: Information collected through cookies and similar technologies (see our Cookie Policy section below).

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process and complete transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Develop new products and services
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve the Services
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share information with third-party vendors, consultants, and other service providers who work on our behalf.
  • For Legal Reasons: We may share information if we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
  • For Protection and Safety: We may share information to protect the rights, property, and safety of Solenvo3D, our users, and the public.
  • With Your Consent: We may share information with your consent or at your direction.
  • In Connection with a Transfer of Assets: If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

5. Data Security

We use reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that adequate safeguards are in place to protect your information when it is transferred internationally.

8. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

10. Cookie Policy

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts.

10.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

10.2 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

10.3 How to Manage Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Please note that if you disable cookies, some features of our Services may not function properly.

10.4 Third-Party Cookies

Some cookies on our website are placed by third parties, such as analytics providers and advertising networks. These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our Services and other websites. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: contact@solenvo.com